top of page
All You Need To Know
Help Section
The easiest way to find available vendors for your event is to fill out an Enquiry Form here.(javascript:void(0))
We will send your details (except your phone number, which is kept private in case we need to contact you) out to our database of nearly 6000 wedding vendors. All available vendors who feel you'd click with them will be able to contact you once through your nominated email address, and then you're free to reply to whoever floats your boat. Simple!
If you'd rather do some browsing for yourself, you can check out our vendors through the Directory tab. Please note, though, that at this stage only Celebrants can be found in our Directory. We do, however, have many more types of vendors in out beautiful community who we can contact on your behalf.
We assess each membership application individually. Members are approved before they are able to purchase a membership.
We endeavour to support as many people as we can who genuinely want to contribute to our industry movement and create positive change. However, we do reserve the right to refuse any application based solely on our discretion.
We have the knowledge, experience and expertise to accurately decide who will be the best fit for our community and will protect the best interests of its members above all else.
For more information about membership applications, please see our Terms and Conditions.(javascript:void(0))
Public Liability Insurance covers your legal liability (responsibility) to pay compensation for injury or damage to a third party in connection to your business. For example, if a wedding guest tripped on your PA system cord and sustained an injury.
Professional Indemnity Insurance protects against the risks associated with providing advice or recommendations to clients. For example, a client could sue you for providing relationship advice that alledgedly resulted in loss or damages.
Neither Public Liability or Professional Indemnity Insurance protect you from loss or damages that you incur as a result of your business activities, ie. damage to your PA system, etc.
We have a very strong ethos that has built and sustained our great community reputation. Our community expects all existing and new members to protect and uphold that reputation.
We have specific values that we hold ourselves and eachother accountable to. To familiarise yourself with these values, please read our Code of Ethics and Conduct.(javascript:void(0))
Yes - members receive discounts on most products and events.
Members can find their unique discount code for the TWS Shop under "Member Discounts" in their Member Area when logged into the website. Members cannot share their code with anyone else as it is unique to their own membership.
Event discounts are automatically applied when a member is logged in while purchasing tickets.
Absolutely. We value kindness, encouragement, support and celebration of diversity. If we feel that any of these values is not shared by a member or members, we will address it with them to reach an outcome that is best for the community.
That said, we do reserve the right to cancel any membership at any time, without notice, if we feel that the privacy, trust or respect of ourselves or our members is compromised in any way, at any time.
We have a zero tolerance policy for aggressive, bigoted, vitriolic or predatory behaviour. We reserve the right to determine this behaviour at our sole discretion and cancel the membership of any person diplaying this behaviour, immediately and without refund.
Firstly, we will assess to ensure that your business is legitimate and wedding related. We do not assess memberships based on experience, aesthetics, age, race, gender, ability or success. We are not exclusionary or stuck in high school.
We do take into consideration if members will uphold our values of kindness, inclusion, support and respect of both us as admin and our entire membership cohort. If we have seen evidence that suggests these values will not be upheld, an application may be denied.
We endeavour to give everyone a fair go and will accept all members until given a legitimate reason not to. To find out more about our values and what we require from a member, check out our Code of Ethics & Conduct.(javascript:void(0))
Members can find links to our Facebook Forums through the Member Area of the website when logged in.
Our Facebook forums are for subscribed members of The Wedding Society only. The Celebrant Society's Facebook forum is for studying, pending and registered celebrants only, as it is specific to the rules and regulations regarding celebrancy.
Every time you make a payment, you will have a receipt sent to the email address associated with your account. If you did not receive your receipt after payment, please check your Spam or Promotions folders.
If you still can't find it, please contact us directly here.(mailto:hello@thecelebrantsociety.com?subject=I can't find my receipt.)
Our group PL & PI Insurance policy covers current members of The Celebrant Society only - not members of The Wedding Society.
Members of The Celebrant Society are covered for work that they conduct in the celebrant role. Members are not covered for work or activities outside of their celebrancy role, ie. MC, entertaining or public speaking roles.
We do not allow advertising or promotion of any products or services to members through our forums unless there is an agreement in place with The Wedding Society.
If you would like to advertise a product or service to our members, please let us know about it here.(mailto:hello@theweddingsociety.co?subject=I would like to advertise my product or service to your members)
Your membership subscription is auto-renewed until you decide to cancel it. If you chose the monthly instalments, your payments will be deducted from your nominated credit or debit card every month until cancelled (minimum 10 months).
If you chose the annual membership option, your payment will be deducted on the yearly anniversary of your subscription date until your subscription is cancelled. You do not need to do anything to renew your membership.
Please note: existing members who were transferred manually to this website will receive a notice to renew their membership via email. You will need to select a membership subscription option to renew your membership. Once renewed, your membership will auto-renew as above.
Membership to The Wedding Society - and access to all the benefits of the Members Area - is a two step process. The first step is signing up for website login details. Once that's done, the second step is to purchase a subscription plan. Once you have purchased a subscription plan, the Member Area of your login pages will be unlocked.
If you have paid for a subscription plan and you still can't access the Member Area or any of the Member Only pages, try refreshing the page and clicking the button again. If that still doesn't work, please contact us directly here.(mailto:hello@theweddingsociety.co?subject=I'm having trouble accessing a Member Only page)
We ask that all members approach us directly if they are uncomfortable with the conduct of another member, either online or in person. We will do absolutely everything in our power to ensure that all members' concerns are respected and addressed appropriately & discreetly.
We ask our members to understand that there are a wide variety of personalities and not all members will agree with each other at all times, but we expect all members to treat each other in a mature and respectful way. Every member has an individual responsibility to actively choose empathy and compassion in their interactions where possible.
If you are uncomfortable with the conduct of a member, please contact us directlyhere.(mailto:hello@thecelebrantsociety.com?subject=I have an issue with the conduct of a member.)(mailto:hello@thecelebrantsociety.com?subject=I have an issue with the conduct of a member.)
Yes! We have many students and professionals in the process of setting up their businesses who join us. It's actually a great time to join, because you'll be starting off on the right foot with a supportive community and a plethora of resources to kick start your business.
This includes studying celebrants and celebrants awaiting registration.
To add your business to the Directory, follow these steps:
1. Log into your member account
2. Click on the dropdown menu next to your account name (top right hand corner)
3. Select "Member Area"
4. Once in the Member Area, click on "Directory & Enquiries" in the Menu located on the right hand side of the page
5. Select the "Your Directory Listing" button. You will be prompted to sign up on a separate page. Complete the form using the same details you used to sign up as a member.
6. Once signed up, you will see a page to add information, photos and contact details. These details will be displayed in your Directory listing
7. Once completed, head to the Directory through the top menu on the website to see your live listing!
To obtain a current Certificate of Insurance, please contact us directly here.(mailto:hello@theweddingsociety.co?subject=I need a Certificate of Currency)
You will note that all Certificates of Currency state that the certificate is valid until April of the current or upcoming year. This is because April is when we renew our policy. However, your Certificate of Currency is only valid for the time that you are a paying member of The Celebrant Society. If the certificate expires before your membership does, you will need to request a new Certificate of Currency. If you cancel your membership before the expiration of your Certificate of Currency, the certificate will become invalid once your membership expires.
Please note that you are covered under our policy for the entirety of your membership.
To cancel your membership, you can let us know directly here.(mailto:hello@thecelebrantsociety.com?subject=I'd like to cancel my membership)
We promise we'll try and hold it together and definitely won't call you for months afterwards from a private number, breathe heavily into the phone and then hang up.
The short answer is, it changes.
Where possible, if you have been waitlisted we will notify you of your position on the waitlist. However, this can change based on the needs of our community and the best interests of its members. We hope you can appreciate this as, when you do become a member, we'll do the same for you to ensure your community is cultivaed in a sustainable way.
Directory Listings are not automatically generated when you become a member. Members have full control over creating and editing their own Directory Listing.
To add a Directory listing, follow the steps outlined above in "How do I add my Directory Listing".
If you have already added a Directory listing and you still can't see it in the Directory, please contact us directly here.(mailto:hello@theweddingsociety.co?subject=I can't see my listing in the Directory)
You will note that all Certificates of Currency state that the certificate is valid until April of the current or upcoming year.
This is because April is when we renew our policy. However, your Certificate of Currency is only valid for the time that you are a paying member of The Celebrant Society. If the certificate expires before your membership does, you will need to request a new Certificate of Currency. If you cancel your membership before the expiration of your Certificate of Currency, the certificate will become invalid once your membership expires.
Please note that you are covered under our policy for the entirety of your membership.
We want to ensure that anyone joining your community is doing so for the right reasons. We don't want someone to join for a month just to get a discount on a product or event. So, we ask new members to commit to at least 10 months of membership to ensure we only have members who are genuinely interested in being a part of the community.
To remove your Directory listing, please contact us directly here.(mailto:hello@theweddingsociety.co?subject=I would like to remove my Directory listing)
Please note that removal of your Directory listing cannot be undone. If you would like to recover your Directory listing after it has been removed, you will need to create a new one.
If you decide to cancel your membership, the membership fee is non-refundable. If we cancel your membership for any of the reasons outlined in the "Member Conduct" section of this page, we reserve the right to offer a partial or full refund at our discretion.
To read our Refund Policy in full, head here.(javascript:void(0))
To revise our Code of Ethics and Conduct, head here.(javascript:void(0))
Each membership has access to add and edit only one Directory listing.
Additional directory listings are available for an additional fee.
If you would like to have more than one Directory listing, please contact us here f(mailto:hello@theweddingsociety.co?subject=I'd like to add another Directory listing to my membership)or information.
We have many couples who want to skip the window shopping of the DIrectory and simply want a list of available vendors as quickly as possible. We give them the option to fill out a form on our website seeking available vendors for their day. They fill out the form with their event details and the vendor type/s they are after and then submit that form to us - these become "Open Enquiries".
Members can access all Open Enquiries through their Member Area. Members are free to answer all enquiries that they are available for by selecting the email address provided and reaching out to the couple. There are rules around how the vendor can contact each enquiry - the enquiring party are aware of these rules and they must be respected at all times.
The couple nominate a date that they would like to close the enquiry, at which point it is removed from the "Open Enquiries" list.
The Open Enquiries are for all paying members of The Wedding Society (The Celebrant Society included).
Only vendor types that have been requested by the couple are free to contact that enquirer. Each vendor can only respond to an enquiry once. These rules are firm and cannot be disregarded without getting booted. For realsies.
Members discounts are automatically applied to events when you are loggedinto your account.
If you can't see your member discount applied when checking out, please don't complete the checkout process. Instead, contact us directly here.(mailto:hello@theweddingsociety.co?subject=My member discount hasn't been applied to this Event)
We can guide you through any of the information available in any of our policy documents.
If you need help to interpret any document or you can't find the information regarding what you want, please contact us directly here.(mailto:hello@theweddingsociety.co?subject=I need information regarding a policy or rule)
bottom of page